Policies at Vasthraas

At Vasthraas, we’re dedicated to giving our customers a fair, rewarding, and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

If you have decided your purchase is not quite right, you will have 7 days from the receipt of your order to return the item(s)

The Returned Products must conform to our returns policy below:

 

You have a legal obligation to take reasonable care of the products while they are in your possession, and you must return them in the same condition in which you receive them (except to the extent reasonably necessary to examine them).

This includes the following guidelines:

Please thoroughly check garments upon delivery before removing any attached tags and before disposing of any original packaging.  

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached to be in a returnable condition.  Where possible, any designer packaging such as authenticity cards, dust bags, and leather tags must also be returned as they are considered part of the product.  

If the item comes with a security tag this must be left on. If removed the item will not comply with the Returns Policy and will not be refunded.